CORRECTING and REPLACING PHOTO Sendle Provides Peak Relief from Canada Post’s Latest Price increase with Parcel Delivery Prices Not Seen Since 2013

Remember when you could get a Pumpkin Spice Latte for less than $4.00?

Sendle takes shipping prices back to where they were 10 years ago, and invites Canada’s 1.19 million small businesses to ship like it’s 2013

TORONTO–(BUSINESS WIRE)–#Canada–Please replace the “Domestic” photo with the accompanying corrected photo.

The release reads:


Remember when you could get a Pumpkin Spice Latte for less than $4.00?

Sendle takes shipping prices back to where they were 10 years ago, and invites Canada’s 1.19 million small businesses to ship like it’s 2013

Just as Canada Post increases its prices yet again, Sendle is providing small businesses with Peak Relief from high shipping costs through the end of the year, with prices not seen in Canada since 2013. Sendle’s Peak Relief initiative actively supports the growth of small businesses across Canada by slashing its domestic and cross-border shipment rates for every single package. By dropping prices by as much as 26%, Sendle is giving Canada’s 1.19 million small businesses relief from mounting inflationary pressures to help boost Canadian e-commerce growth in the months leading up to the Holiday Season, the most important time of year for retail sales. In addition, Sendle has committed to no peak surcharges for the remainder of 2023, ensuring there will be no nasty surprises during the busiest season of the year.

Canada Post’s latest price hikes, effective September 11th, are higher than the latest inflation numbers with an average 3.4% increase across the board. This increase comes on top of a 4% increase at the same time last year and a 3.5% increase in September 2021 – a whopping, compounding increase of almost 12% in two years. On top of all the other inflationary pressures faced by small businesses, this latest price increase from Canada Post will affect Canadian small businesses just as the peak retail season begins to ramp up. For Sendle, providing Peak Relief from high shipping costs couldn’t come at a more important time for small business, especially as the pressures of inflation continue to accumulate.

Sendle is already Canada’s cheapest door-to-door delivery service, and with prices dropping, it’ll also be the most affordable option available nationally for shipping to the U.S., with savings of up to 55% versus Canada Post.

Sendle arrived in Canada a year ago determined to bring the benefits of more competition and choice to small businesses across the country. Its quick, competitive response to Canada Post’s latest price increases comes hot on the heels of calls for an overhaul of Canadian competition law. “Competition is healthy,” says Lauren Helstab, Sendle’s country manager for Canada. “Imagine if there was only one team in the National Hockey League. There’d be no competition, none of the players would get any better, no one would be innovating, and no one would get value. It’s the same thing with shipping, Canada Post needs competition and small business customers are always going to be the winners with Sendle in the mix.”

Canadian small businesses can ship like it’s 2013 with Sendle

While Canada Post prices jump up on September 11th, Sendle’s prices go down effective immediately, starting at $6.65 for parcels shipped within 250km of their origin. That’s as much as 31% lower than Canada Post’s lowest listed rate for small business on 500g parcels and as much as 50% cheaper for 10kg parcels – all without having to sign a contract.

National shipping in Canada just got more affordable too. The cost of shipping a 1kg parcel from Toronto to Vancouver goes up to $15.02 with Canada Post and comes down to $11.60 with Sendle – a savings of $3.42 per parcel for Sendle customers. Sending 2.5kg from Toronto to Vancouver rockets to $19.83 with Canada Post, and drops to $12.95 with Sendle. That’s lower than Canada Post’s pricing in 2013.

Plus, with so many Canadian small businesses looking to capture business from the U.S. market, Sendle has also cut the cost of cross-border shipping. Shipping 0.75 lbs from Quebec City to Los Angeles costs $18.49 through Canada Post, while it drops to $9.11 with Sendle, saving small businesses 51%. Sending 0.75 lbs from Vancouver to Seattle is still $18.49 with Canada Post, but this comes down to $8.27 with Sendle, saving over 55%. Shipping 2 lbs from Montreal to New York City goes up to $13.05 through Canada Post. Sendle drops this down to a low rate of $6.60, 49% cheaper.

“We encourage customers to cherry pick the best deals from Sendle and Canada Post. This is an e-commerce best practice for savvy shippers, and when customers compare Sendle and Canada Post side-by-side, they will see the not-so-small fortune they can save with us,” says Helstab. “For a small business shipping a thousand 1kg parcels nationally each month, these savings quickly add up. Customers could easily pocket $3,500 a month, or $42,000 a year. And that’s just the beginning.”

Helstab adds, “The more packages that small business owners ship with Sendle, the more efficiencies we get due to our innovative business model. That means increasingly more value that we can pass on to our customers to help them grow.”

Cheaper shipping drives small business growth

Cheaper shipping improves online shopping cart conversion for merchants and it makes free shipping offers much more affordable for small business owners. Shopify research clearly shows that a better deal on shipping improves the numbers around buying, cart size, and repeat purchases.

“For a smaller online retailer, offering low-cost or free shipping can make the difference between a sale and an abandoned cart given how customers’ expectations have changed with the likes of Amazon,” says Helstab. “With our Peak Relief program, we are now making it so much easier for Canadian small businesses to offer competitive shipping options.”

About Sendle

Sendle levels the playing field for small businesses by offering simple, affordable shipping across Canada and across the border to the U.S., with no hidden fees, subscriptions, or warehousing required. Merchants simply purchase a label and their package can be picked up from their front door. Sendle is also the first 100% carbon neutral shipping carrier in Canada and is a Certified B Corporation and Climate Neutral Certified. The company was founded in Australia in 2014 and is headquartered in Sydney, Australia; Seattle, Washington; and Toronto, Canada. For more information, visit


Jodi Echakowitz

Boulevard Public Relations

[email protected]